Curse

Moa Bird Cultist · Jul 09, 2007, 12:16 PM // 12:16

Quote:

Originally Posted by GloryFox

I know of several people who feel the same way. Mostly because of EBAY/ pay pal scams. My reason for pay pal hate comes from a different reason however. The E-mail spam alone from having a pay pal account is not worth it IMO. It's public knowledge they sell your e-mail address to online pharmaceutical companies trying to push ED pills on you through spam for money.

The major problem here Gaile is that it's also public in game knowledge that NCSoft has been sued over in game account name and password distribution. Where people lost their game account names and passwords to someone else. Account security with NCSoft is questionable at best. Why should I trust, NCSoft with my credit card?

Your offer of extra missions for purchasing GW:EN is really an attempt to double your sells without adding extra players. Most GW players will undoubtedly purchase GW:EN from the online store because of this offer where the game retailers will purchase GW:EN to sale to walk in customers. Unfortunately for game distribution /retail companies most walk in customers will simply not purchase GW:EN having already purchased it in the IN-GAME store, thus screwing the distribution/ retail companies. NCSoft gets to claim sales they made from both the in game store and sales to distribution companies for better advertisement whereas the local game store is screwed. Local game stores only make a profit if they sale your product to walk in customers.

How very clever of NCSoft to claim and falsely increase sales they do not have then reap the benefits of it. Honestly this had to be an NCSoft idea as ANET has better morality. Honestly how does the local retailer compete vs. this offer of yours. Can they make and add missions and in game items too?

This is a business sales model at its lowest form by screwing the local game retailers. Shame on you NCSoft!

I think you'll find that most Retailers/Distributors are far more;
Corrupt
Greedy
Rude
Incompetent
than either Anet or NCSoft. Just look at the general policy on second hand games.

That aside, back to the issue at hand. I vote a big YES for paypal. Not for me, I have a perfectly decent debit card and would rather use that. But for everyone who can't get a cc/dc, paypal is the best solution. Ofc, Entreri is right, compared to retail, the games are highly overpriced, which is an issue for some people, although not myself.

bwillcox · Jul 09, 2007, 12:28 PM // 12:28

Though I believe that PayPal affords me some ID theft prevention (by not making my CC info available to the seller), I suspect that I get better protection from my CC provider of choice (Amex) if I use my card with a merchant that has a direct relationship with Amex. That, at least, was what Amex claimed a few years ago (maybe their policy has changed now).

yesitsrob · Jul 09, 2007, 12:34 PM // 12:34

I personally wouldn't use Paypal since you guys accept my CC. Just no point in it for me.

silz · Jul 09, 2007, 01:48 PM // 13:48

I have a credit card, a debit card, and a paypal account.

The paypal account is used solely now for ebay purchases, whilst it used to be used as a centralised account to receive monies from a previous FPS clan and its members to cover server rental costs and act as the clan's bank.

So far as GW is concerned, I have no issues with using the online store with either my Debit Card or my Credit Card. I just don't see there is an overwhelming need for a middle man to be introduced into a transaction along with the "handling fees".

As I see it, buying from the online store, effectively gives me the product instantly, and puts more money in A-Net's coffers so they can continue to support the game.

MagicWarrior · Jul 09, 2007, 02:10 PM // 14:10

"Yes. I DO have a credit card, but I would PREFER to use PayPal"

I try to limit my credit card usage over the internet in general. That and the fact that I spend A LOT of money on other online games (like Magic Online) via PayPal so my wife doesn't know how much I'm burning on gaming. The main reason though... is that I sell a lot of junk on sites like eBay... and having a place to use my PayPal funds is nice because it feels like I'm trading in my junk for something I will enjoy more (like online gaming).

In short... having PayPal would increase my spending... because right now I don't use the GW Online Store at all.

Tijger · Jul 09, 2007, 02:50 PM // 14:50

No, I would not use PayPal. (Please explain)

We have credit cards and PayPal has been a huge hassle for us since my wife is not dutch but does have a dutch bank account and CC.
We only use PayPal if there's no alternative.

Tempest_Mizer · Jul 09, 2007, 05:10 PM // 17:10

No, I would not use PayPal. (Please explain)

I have a credit card, so I can use that. I do have a PayPal account, but I haven't used it yet. I only plan to use PayPal when there is no viable alternative.

Velath · Jul 09, 2007, 06:09 PM // 18:09

"No I would not use PayPal"

My Paypal is linked to my CC so why do that and take $0.45 from ANet. Plus I always forget my PayPal pass and would have to reset it like normal and so forth...

dargon · Jul 09, 2007, 06:09 PM // 18:09

Quote:

Originally Posted by Entreri

No I would not use Paypal...

because I consider the NCSoft/online store to be overpriced. Of course, this equally applies to me not using a credit card. Perks like 4 bonus missions aren't enough to get me to reconsider.

Nightfall is currently $50 at the online store. I can get it for $33 with shipping/handling from Newegg. It was recently on sale at GameStop for $25. This is a pretty severe difference, especially considering that selling the game via the online store HAS to be the most lucrative way for anet/ncsoft to sell it.

Selling online cuts out the middleman and you don't have to bother making a box, manual and cd. Please consider passing some of this additional savings you make along to the consumer.

Places like Fry's electronics always have new games on sale the first few days they come out. So I can reasonably predict I'll save money by buying GW:EN from Fry's the day it comes out instead of from your online store.

Help your customers help you.

1. Make sure the online store beats the prices of other retailers. Steam seems to do a pretty good job of this so I have a hard time believing it isn't doable.

2. Since the online store now can obtain customers by price advantage, you don't have to spend dev time on perks for buying online to sweeten the deal. Put this developer effort straight into the next expansion/GW2 which will make you money and get us new content faster.

You still don't get it. If ANet lowers their price to below what they have set as the MSRP they will only manage to seriously PO their big name retailers. Check it out with books. Find a book on Amazon, something that's a few years old, then go find the publishers website and find out how much they are selling the same book for. I guarantee the publisher is charging more than Amazon. As far as Steam goes, you'll notice that the majority of the games they are selling AREN'T THEIRS

Will Atreides · Jul 09, 2007, 06:19 PM // 18:19

I'll purchase GWEN via the online store and I'll use my credit card (I have several valid cards). Personally, I don't need the middle man (paypal).

bug_out · Jul 09, 2007, 06:27 PM // 18:27

I just don't trust paypal, so I would not use it.

HayesA · Jul 09, 2007, 07:44 PM // 19:44

The last time I tried to use the in-game store it told me it couldn't continue the process even though I was 100% positive I had the correct amount of money left in my bank account. (I don't use a "credit card" persay, rather I use a Debt Card that can act like a credit card.) I have a paypal account that links to my checking account. I would rather use paypal than anyother billing service because of this fact. I don't like giving out my card numbers to compannies unless I have a choice. I.E, Newegg, or other online retailer that sells expensive computer hardware I cannot get locally.

Now, this unfortanate event caused me not to trust the system you have in place already. But I want that bonus mission pack, but do not want to go through your system. Especially if I do not trust it. Which is why I would love to see a "pay using paypal!" option while purchasing items in the in-game store.

lakatz · Jul 09, 2007, 08:12 PM // 20:12

Quote:

Originally Posted by lyra_song

Paypal takes more money when you sell anything. It would require you to upcharge. Feh.

Why have a middleman when Paypal requires a credit card anyway?

You might as well take checks or TTs.

But PayPal doesn't charge the buyer extra. And credit card service providers charge the seller too... not just PayPal.

PayPal provides more protection to the buyer and the buyer's credit card number never goes any further than PayPal. It's a much safer way to do online transactions. That's all the reason *I* need to use a middleman.

lyra_song · Jul 09, 2007, 08:20 PM // 20:20

Quote:

Originally Posted by lakatz

But PayPal doesn't charge the buyer extra. And credit card service providers charge the seller too... not just PayPal.

PayPal provides more protection to the buyer and the buyer's credit card number never goes any further than PayPal. It's a much safer way to do online transactions. That's all the reason *I* need to use a middleman.

You cant tell my perspective is from the seller and not the buyer eh?

You ever sold anything on ebay, the guy pays via paypal, you ship, he gets the stuff, then claims he never got it, so paypal takes it back? Paypal is notorious for buyer protection.

Ya...thats what Anet is trying to avoid. Hence what Gaile said:

"higher costs, higher risk of fraud (chargebacks and so forth)"

seut · Jul 09, 2007, 08:47 PM // 20:47

Quote:

Originally Posted by lyra_song

You cant tell my perspective is from the seller and not the buyer eh?

You ever sold anything on ebay, the guy pays via paypal, you ship, he gets the stuff, then claims he never got it, so paypal takes it back? Paypal is notorious for buyer protection.

Ya...thats what Anet is trying to avoid. Hence what Gaile said:

"higher costs, higher risk of fraud (chargebacks and so forth)"

Anet has control over your account, they can easily block it in cases of fraud!

lakatz · Jul 09, 2007, 08:57 PM // 20:57

Quote:

Originally Posted by lyra_song

You cant tell my perspective is from the seller and not the buyer eh?

You ever sold anything on ebay, the guy pays via paypal, you ship, he gets the stuff, then claims he never got it, so paypal takes it back? Paypal is notorious for buyer protection.

Ya...thats what Anet is trying to avoid. Hence what Gaile said:

"higher costs, higher risk of fraud (chargebacks and so forth)"

LOL... of course I can tell you're coming from a seller's perspective... my IQ is over 90, and that's about all it takes to see that.

But Gaile is not asking people if they're going to sell to GW through PayPal. She's asking if they're going to buy. She's looking for a buyer's perspective.

I have credit and debit cards and would much prefer using PayPal in the GW Online store because, besides the fact PayPal provides me, the buyer, with better protection than I would get using credit/debit cards, frankly the GW Online store is very buggy when handling credit or debit transactions. When the store first opened, I used a card and had unbelievable unnecessary problems that took days to resolve, and I've since read a number of threads/posts about people having similar problems using cards with the store. PayPal would eliminate that headache for sure.

Furthermore, I think it's a smart marketing move on the part of GW because the increased sales that will result from opening up the store to a broader segment of their user base will far outweigh the increased risks.

And no... I have not and would not sell anything on eBay. All I have for sale is my art, and I don't believe eBay to be a viable vehicle for selling art.

Entreri · Jul 09, 2007, 10:21 PM // 22:21

Quote:

Originally Posted by dargon

You still don't get it. If ANet lowers their price to below what they have set as the MSRP they will only manage to seriously PO their big name retailers. Check it out with books. Find a book on Amazon, something that's a few years old, then go find the publishers website and find out how much they are selling the same book for. I guarantee the publisher is charging more than Amazon. As far as Steam goes, you'll notice that the majority of the games they are selling AREN'T THEIRS

If refusing to get priced gouged is 'not getting it', consider me blissfully unaware.

In your case above, everybody buys from Amazon so it's kind of a moot point. The publisher website (and by your comparison, NCSoft's online store) is inferior to the general consumer as a means to purchase the product.

One could argue that the cases are different between a book and online content because you are getting the same thing in the Amazon case and you are getting a lesser product in the Anet case (no manual, cd, box). Even taking your arguments above as completely correct, you suggest a means above with which Anet/NCSoft could offer lower prices to customers. Sell it via a third party store instead of their own.

Right now, buying a game or expansion from the online store sounds pretty cool if I was on a tropical island with internet access but can't get a package in the mail. In all other cases, I'll just order online from a retailer or pick it up from a store for a much cheaper price.

Paypal/Credit card is a non issue, it's asking what color I should paint my car when it has a shot engine and no wheels.

evilseabass · Jul 09, 2007, 10:32 PM // 22:32

Would I use PayPal?

Nope. I dont trust it.

Nurse With Wound · Jul 09, 2007, 11:59 PM // 23:59

PayPal is selling email adresses to ad companies. I will never use it.

smrandom · Jul 10, 2007, 12:22 AM // 00:22

Use PayPal? I enjoyed being over-leveraged!

Like many other posters, I have used my credit card to purchase items in the online store. PayPal is a suitable alternative to me, but not my primary choice of payment.